Help

Shipping & returns.

At a glanceLocked.
Processing1–2 business days
Canada$10 CAD flat · 3–7 business days
United States$20 CAD flat · 7–14 business days
Local pickupFree in Toronto
Returns30 days · unworn, with tags

Shipping

Processing time

Orders are typically processed within 1–2 business days. You'll receive an email once your order has shipped.

Canada

Flat-rate shipping: $10 CAD per order.

Estimated delivery: 3–7 business days.

United States

Flat-rate shipping: $20 CAD per order.

Estimated delivery: 7–14 business days.

Prices are in Canadian dollars; your card will convert them.

Local pickup

Free local pickup is available in Toronto. Choose it at checkout and we'll email you pickup details. Please bring your order confirmation.

Duties & taxes

For international orders, customers are responsible for any customs duties, taxes or fees charged by their country.

Tracking

Once your order ships, you'll receive a tracking number by email.

Where we ship

We currently ship to Canada and the United States. Somewhere else? Email us at lockedgolf@gmail.com.

Returns

Returns

You have 30 days after receiving your item to request a return. To be eligible, the item must be unworn and unused, in the same condition you received it, with tags and original packaging, plus your receipt or proof of purchase.

To start a return or exchange, email lockedgolf@gmail.com and we'll send you the return address.

Damaged or wrong item

Please check your order when it arrives and contact us right away if anything is defective, damaged or wrong, so we can make it right.

Refunds

Once we've received and inspected your return, we'll let you know whether the refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank may take a little longer to post it.

If more than 15 business days have passed since approval, email us.